How to Pick Up Holds

Step One: Place a hold on items using our online catalog and your library card number or by calling (203)794-8756.

Step Two: Wait for library staff to contact you with a pick-up time and instructions. Staff will ask for your library card number and a basic description of the vehicle you will be arriving in to ensure materials are going to the correct patrons. We may not be able to fill all of your requests at one time and thank you for your patience during this period.

Step Three: Arrive at the library during your scheduled time and date slot. Please wear a mask while at the pickup table and respect social distancing measures if someone is already at the pickup table. Be sure to only take the bag with your family name on it. Items will already be checked out to your card.

Step Four: When you’re ready to return your items, please return them to the outdoor book drop located in the exterior wall to the right of our entrance as you’re going in. This book drop is always open for your convenience.

If, at any point, you have any questions or need assistance, please feel free to Contact Us or Ask a Librarian; we will respond during service hours.